Return Policy &
Warranty Terms
At Tamaktech, we stand behind the quality of our electrical products and services. Our fair and transparent return policy ensures your complete satisfaction with every purchase.
Easy Returns
Simple 30-day return process for all eligible products
Full Refunds
Complete refund for returns in original condition
Quality Guarantee
All products covered by manufacturer warranty
Expert Support
Dedicated customer service for all return inquiries
Return Policy Details
Everything you need to know about returning products to Tamaktech
Eligible for Return
-
Electrical Equipment
Switches, outlets, cables, and wiring accessories
-
Power Tools
Handheld electrical tools and testing equipment
-
Lighting Fixtures
LED lights, bulbs, and lighting accessories
-
Inverters & UPS
Power inverters and uninterruptible power supplies
Not Eligible for Return
-
Installed Generators
Generators that have been installed and commissioned
-
Solar Panel Systems
Installed solar panels and mounting systems
-
Custom Solutions
Specially ordered or customized electrical products
-
Used/Damaged Items
Products damaged by misuse or normal wear
Warranty Coverage
Comprehensive warranty protection for all our electrical products and installations
1 Year Coverage
Basic electrical equipment and accessories are covered for manufacturing defects and premature failure.
- Switches & Outlets
- LED Lighting
- Cables & Wiring
- Basic Power Tools
2 Years Coverage
Premium protection for inverters, UPS systems, and major electrical equipment with priority support.
- Power Inverters
- UPS Systems
- Solar Inverters
- Professional Tools
5+ Years Coverage
Long-term protection for generators, solar systems, and major installations with comprehensive service.
- Generators (3-5 years)
- Solar Panels (25 years)
- Installation Work (5 years)
- Major Electrical Systems
Warranty Terms & Conditions
Covered Under Warranty:
- • Manufacturing defects and material faults
- • Premature component failure under normal use
- • Electrical performance issues
- • Free repair or replacement of defective parts
- • Labor costs for warranty repairs
Not Covered:
- • Damage from misuse, abuse, or negligence
- • Normal wear and tear
- • Damage from power surges or electrical faults
- • Unauthorized modifications or repairs
- • Cosmetic damage that doesn't affect function
Refund Information
Transparent refund process and timelines for your peace of mind
Refund Timeline
Processing (1-2 business days)
We inspect your returned item and approve the refund
Bank Processing (3-5 business days)
Your bank processes the refund to your original payment method
Refund Complete (5-7 business days)
Full refund appears in your account statement
Refund Methods
Bank Transfer
Direct refund to your bank account for cash payments
Card Refund
Automatic refund to your original credit/debit card
Store Credit
Optional store credit for future purchases (never expires)
Need Help With Returns?
Our customer service team is here to assist you with any return or warranty questions
Easy Returns
Simple 30-day return process for all eligible products
Full Refunds
Complete refund for returns in original condition
Quality Guarantee
All products covered by manufacturer warranty
Expert Support
Dedicated customer service for all return inquiries
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