Customer Protection Policy

Return Policy &
Warranty Terms

At Tamaktech, we stand behind the quality of our electrical products and services. Our fair and transparent return policy ensures your complete satisfaction with every purchase.

30 Days
Return Window
24/7
Support Available
Free
Return Shipping
2 Years
Warranty Coverage

Easy Returns

Simple 30-day return process for all eligible products

Full Refunds

Complete refund for returns in original condition

Quality Guarantee

All products covered by manufacturer warranty

Expert Support

Dedicated customer service for all return inquiries

Return Policy Details

Everything you need to know about returning products to Tamaktech

Eligible for Return

  • Electrical Equipment

    Switches, outlets, cables, and wiring accessories

  • Power Tools

    Handheld electrical tools and testing equipment

  • Lighting Fixtures

    LED lights, bulbs, and lighting accessories

  • Inverters & UPS

    Power inverters and uninterruptible power supplies

Not Eligible for Return

  • Installed Generators

    Generators that have been installed and commissioned

  • Solar Panel Systems

    Installed solar panels and mounting systems

  • Custom Solutions

    Specially ordered or customized electrical products

  • Used/Damaged Items

    Products damaged by misuse or normal wear

Warranty Coverage

Comprehensive warranty protection for all our electrical products and installations

Standard Warranty

1 Year Coverage

Basic electrical equipment and accessories are covered for manufacturing defects and premature failure.

  • Switches & Outlets
  • LED Lighting
  • Cables & Wiring
  • Basic Power Tools
Extended Warranty

2 Years Coverage

Premium protection for inverters, UPS systems, and major electrical equipment with priority support.

  • Power Inverters
  • UPS Systems
  • Solar Inverters
  • Professional Tools
Premium Warranty

5+ Years Coverage

Long-term protection for generators, solar systems, and major installations with comprehensive service.

  • Generators (3-5 years)
  • Solar Panels (25 years)
  • Installation Work (5 years)
  • Major Electrical Systems

Warranty Terms & Conditions

Covered Under Warranty:

  • • Manufacturing defects and material faults
  • • Premature component failure under normal use
  • • Electrical performance issues
  • • Free repair or replacement of defective parts
  • • Labor costs for warranty repairs

Not Covered:

  • • Damage from misuse, abuse, or negligence
  • • Normal wear and tear
  • • Damage from power surges or electrical faults
  • • Unauthorized modifications or repairs
  • • Cosmetic damage that doesn't affect function

Refund Information

Transparent refund process and timelines for your peace of mind

Refund Timeline

1

Processing (1-2 business days)

We inspect your returned item and approve the refund

2

Bank Processing (3-5 business days)

Your bank processes the refund to your original payment method

3

Refund Complete (5-7 business days)

Full refund appears in your account statement

Refund Methods

Bank Transfer

Direct refund to your bank account for cash payments

Card Refund

Automatic refund to your original credit/debit card

Store Credit

Optional store credit for future purchases (never expires)

Need Help With Returns?

Our customer service team is here to assist you with any return or warranty questions

Easy Returns

Simple 30-day return process for all eligible products

Full Refunds

Complete refund for returns in original condition

Quality Guarantee

All products covered by manufacturer warranty

Expert Support

Dedicated customer service for all return inquiries

WhatsApp Chat

Quick response guaranteed

Chat with us directly on WhatsApp for instant support!
💬 Live Chat Available

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